Frequently Asked Questions

Our App

Privacy & Security

How does this app uphold the principles of anonymity and confidentiality?

We understand that anonymity and privacy are cornerstones of recovery, regardless of your chosen path. The app collects minimal personal information, uses encryption for all data, and we never share information without explicit consent. For “12 Steps” mode we’ve taken special care to align with traditional 12-step anonymity principles. Our app is designed to be a tool for personal reflection while maintaining strict privacy standards.

How do I know this app won’t share my information with someone I don’t want to know about my addiction?

Your privacy is our priority. We do not sell user data, we only share your data with your explicit consent, and all information is encrypted.

What happens to my progress if the app goes offline or is discontinued?

We understand the importance of stability in recovery tools. The app allows you to export your reflections, notes, and progress tracking to ensure you always have access to your work. We are also committed to you being able to take your core memories and data with you to any tool that hosts our AI Kai.

Human Connection & Support

Isn’t the point of recovery about human connection, not technology?

Absolutely. Human connection is at the heart of recovery, and neither app aims to replace that. This app is designed to complement human connection—whether that’s within the 12-step fellowship or other support networks. It provides tools for reflection, preparation, and organization that make in-person connections more meaningful.

What if someone relies too heavily on the app and stops reaching out to others?

We recognize that the opposite of addiction is human connection: we have built features into the app that actively encourage connection. “12 Steps” mode will find Kai reminding users to reach out to sponsors and attend meetings, while other recovery pathways modes frequently encourages connecting with chosen support networks and recovery communities. With more support and social features on the way, this app is deliberately designed to deepen, not replace, human connections.

How do you address concerns about bypassing group accountability?

Accountability is irreplaceable in recovery. “12 Steps” mode specifically reinforces the importance of attending meetings and working with a sponsor, and the app allows you to to share your progress in recovery with accountability partners.

Isn’t it dangerous to give people the impression they can work on recovery alone with just an app?

We agree that recovery is not a solo journey. The app and the AI it hosts clearly communicate that they’re supplemental tools, not replacements for human support. Whether you’re working the 12 steps or following another recovery path, the app helps you organize thoughts and prepare for deeper conversations with other humans.

Spiritual Aspects & Beliefs

How do these apps handle spiritual aspects of recovery?

The app in general supports both spiritual and secular paths to recovery, allowing users to engage with or customize spiritual content based on their preferences. “12 Steps” mode includes specific features for exploring spirituality within the 12-step framework while remaining open to various interpretations of Higher Power.

What if I don’t believe in God or a Higher Power?

This apps is designed to be inclusive, supporting completely secular approaches to recovery while respecting those who find strength in faith. “12 Steps” mode helps people explore various interpretations of Higher Power common in 12-step recovery, including non-religious concepts.

Recovery Approaches

Is this app judgmental or biased against certain approaches to recovery?

Not at all. The app can serve different needs, based on the pathway you choose. While the OpenRecovery app embraces various recovery paths, committed 12-Steppers can choose a program supports traditional 12-step work. The app is designed to be respectful and supportive of users’ chosen approaches to recovery.

Does this app assume recovery is a one-size-fits-all process?

No. We recognize that recovery is personal and provide tools that adapt to individual needs. You’ll find structured approaches like 12 Step methodologies if that’s what you choose; you can also enable completely customizable approaches to recovery.

Isn’t the 12-step approach outdated? Why not just focus on modern, evidence-based methods?

This app integrates modern tools with proven recovery approaches. We hold deep respect for the close to a century of tradition and good work that have worked for so many people, and our 12 Steps mode enhances traditional 12-step work with contemporary features. If you choose other pathways of recovery, the app also offers various evidence-based methods. Users can choose the approach that works best for them.

Why would I use this app when I’m not sure about my recovery path?

This app meets you where you are. It will help you explore pathways in recovery, and provide tools for reflection and growth without pushing any single approach.

Practical Usage

How does this app help during triggering situations?

This app provides immediate support through grounding techniques and connection reminders, including 12-Step program-specific resources and CBT coping strategies depending on your preferences. The app will deliberately encourage you to cultivate and reach out to your support network.

What if I don’t want to go to meetings or work with a sponsor?

While “12 Steps” mode is optimized for those working with the 12-step framework, including encouraging and tracking recovery meetings and work with others, the app supports various recovery paths and types of support systems.

How can I recommend this app when it wasn’t part of my own recovery journey?

Recovery evolves, and digital tools offer additional support options. Just as recovery literature and communication methods have evolved, these apps provide modern tools to support various recovery paths. They’re not replacements for what worked for you but additional options for those who might benefit from them.

Cost & Value

Why should I pay for this apps when meetings are free and sponsors are willing to help?

The app doesn’t aim to replace free recovery resources. Instead, they offer additional tools that enhance the recovery process. The free tier of the app is fully functional. Premium subscription fees support ongoing development and help keep basic features free for others.